Privacy Policy sion88 — Your Personal Data Protection

In operating our services, sion88 collects various types of personal information from members for legitimate and specific purposes. We only collect information that is strictly necessary to provide the best, most secure user experience and to comply with applicable legal requirements.

1.1 Information You Provide Directly

• Registration Information: Full name, phone number, password, and date of birth when you create a new account at sion88.
• KYC Verification Documents: Copies of identity cards, passports, proof of address, and bank statements submitted during the identity verification process.
• Financial Information: Bank account number, e-wallet details (Touch 'n Go eWallet, Boost, DuitNow), and deposit and withdrawal transaction records.
• Communication: Records of your conversations with our customer support team via Live Chat, email, or other communication channels.

1.2 Information Collected Automatically

When you use the sion88 platform — whether via the website or mobile app — we automatically record certain technical information to ensure the security and continuity of our services:

• IP Address and Location: Used to detect suspicious login activity and ensure access from authorised locations.
• Device Information: Device type, operating system, browser version, and unique device identifier.
• Activity Logs: Game records, login timestamps, in-account actions, and betting history for security and dispute resolution purposes.
• Cookie Data: Session information and user preferences stored by your browser to enhance your experience.

Every piece of information we collect has a clear and legitimate purpose. sion88 strictly upholds the principle that your personal data is only used for purposes you have consented to or that are permitted by law.

We will not use your personal data for purposes not stated in this policy without first obtaining your additional consent.

Sion88 takes great care when it comes to sharing members' personal data. We do not sell or disclose your personal data to external parties for commercial purposes without your consent. However, in certain limited situations, we may share your data with the following parties:

• Payment Service Providers: Transaction information is shared with payment processors (FPX, Touch 'n Go eWallet, DuitNow, Boost) to securely complete your financial transactions.
• Game Providers: Usernames and game records are shared with licensed game providers to enable you to play on their platforms through sion88.
• Relevant Authorities: We are legally required to disclose certain information to government authorities, law enforcement agencies, or licensing regulators when lawfully requested.
• KYC Partners: Identity verification documents may be processed by licensed third-party KYC service providers bound by strict confidentiality agreements with sion88.
• Business Transfer: In the event of a company acquisition or merger, user data may be transferred as part of the business assets, subject to prior notice to members.

The security of your personal data is sion88's top priority. We continuously invest in the latest security infrastructure to keep your information safe at all times — whether in transit, in processing, or in storage.

4.1 Technical Security Measures

• 256-bit SSL Encryption: All communications between your browser and the sion88 server are encrypted using TLS/SSL 256-bit protocol, making your data unreadable to unauthorised parties.
• Two-Factor Authentication (2FA): Members are encouraged to enable 2FA for an additional layer of protection against unauthorised access to their accounts.
• Real-Time Monitoring: Our automated monitoring system detects and blocks suspicious login activity, unauthorised access attempts, and unusual transaction patterns in real time.
• Integrated Password Storage: Your password is never stored in plain text — it is hashed with strong cryptographic salt before being saved.
• Regular Security Testing: Our infrastructure undergoes penetration testing and security audits by independent firms on a regular basis.

4.2 Shared Responsibilities

While sion88 implements comprehensive security measures, your account security also depends on your own practices. We advise you to always use a strong and unique password, never share your login credentials, and promptly report any suspicious activity to our support team.

Sion88 uses cookies and similar tracking technologies to enhance user experience, understand platform usage patterns, and ensure your session security. Cookies are small text files stored on your device when you visit our platform.

5.1 Types of Cookies We Use

• Essential Cookies: Required for core platform functions such as login session management, security, and language preferences. These cookies cannot be disabled.
• Performance Cookies: Collects anonymous information about how you use the platform to help us improve performance and the overall experience.
• Functional Cookies: Saves your preferences such as game selections, display settings, and login information to provide a more personalised experience.
• Analytics Cookies: Helps us understand how members interact with the platform for continuous improvement purposes. Data collected is aggregated and anonymised.

You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality and user experience of the sion88 platform.

As a sion88 member, you have certain rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights. Below is a summary of your privacy rights:

Sion88 adheres to the principle of data minimisation — we only retain your personal information for as long as necessary to fulfil the purpose of collection or as required by applicable law.

Once the retention period expires, your personal data will be securely deleted or anonymised using irreversible methods.

Sion88 is an online entertainment platform exclusively for users aged 18 years and above only. We do not intentionally collect, process, or store any personal data from individuals under the age of 18.

All account registrations require age verification through a strict KYC process. If we determine that a child's personal data has been inadvertently collected, we will take immediate steps to delete the information and close the account without prior notice.

Sion88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. Any amendments made will take effect immediately upon being published on this page.

For material changes — that is, changes that significantly affect how we process your personal data — we will notify you via:

• In-app notification on sion88 when you log in after changes have been made.
• A brief notice on the platform's home page for at least 14 days after the changes take effect.
• Updating the "Last Updated" date shown at the top of this document.

We encourage you to review this Privacy Policy periodically. Your continued use of the sion88 platform after any changes is considered acceptance of the updated terms.

If you have any questions, concerns, or wish to exercise your privacy rights, the sion88 Data Protection Officer (DPO) team is always ready to assist you. We are committed to responding within a reasonable timeframe and ensuring every inquiry is handled with due care.